The airline industry is subject to an ever-increasing proliferation of inspections, reviews and audits that often overlap in intent and content. The number of airline operational audits that have been conducted over the past several years has increased significantly, with many airlines subject to multiple audits and a wide variability of standards often producing uneven results. It has become evident to industry professionals that a considerable opportunity exists to standardize, harmonize and rationalize the audit process. Therefore, IATA took the lead to develop IOSA – IATA Operational Safety Audit.

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The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognized quality audit principles, and is designed so that audits are conducted in a standardized and consistent manner.

www.iata.org/iosa

program concept

The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognized quality audit principles, and is designed so that audits are conducted in a standardized and consistent manner.

program goal

The goal of IOSA is to provide a standardized audit program based on internationally recognized standards and a structured system for the sharing of audits in order to help improve operations and reduce the number of audits in the industry.

program benefits

While the initial benefit of the IOSA program is to eliminate redundant audits and inspections, the cost and time savings to an airline becomes immense. With reduced management burden and administrative costs, the program pays for itself almost after one audit.

The IOSA program provides airlines with a clear understanding of the audit requirements and processes combined with an objective process based on evidence. Once accepted airlines have a credible, industry and regulator accepted audit that can be used for multiple requirements including: insurance, code-share requirements, promoting public confidence along with enabling further business opportunities and market expansion.

industry benefits

With the implementation and international acceptance of IOSA, airlines and regulators will achieve the following benefits:

The establishment of the first internationally recognized operational audit standards

A reduction of costs and audit resource requirements for airlines and regulators

Continuous updating of standards to reflect regulatory revisions and the evolution of best practices within the industry

A quality audit program under the continuing stewardship of IATA

Accredited audit organizations with formally trained and qualified auditors

Accredited training organizations with structured auditor training courses

A structured audit methodology, including standardized checklists

Elimination of audit redundancy through mutual acceptance of audit reports

Development of auditor training courses for the airline industry

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